Privacy Policy

Last Updated: April 28, 2024

1. Introduction

Magic Balloons CLT ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information from you in various ways, including:

Name and contact information (email, phone number)
Event details and preferences
Payment information (processed securely)
Communication history

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and operating system
Pages visited and time spent on site
IP address and location data
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing and improving our event decoration services
Processing bookings and payments
Sending service updates and promotional communications
Responding to your inquiries and customer service requests
Analyzing usage patterns to improve our website and services
Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information:

With service providers who assist us in operating our website and conducting business
When required by law or to protect our rights
With your consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your information
Opt-out of marketing communications
Request restriction of processing

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete this information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Magic Balloons CLT
Email: admin@magicballoonsclt.com
Phone: +1 (704) 309-5734
WhatsApp: +1 (704) 309-5734